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Field Service Engineer

Meriden, CT

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Description

Manufacturer of Radiation Measurement and Detection Devices in Meriden is Looking for an Experience Field Service Engineer!

Job Title: Field Support Engineer

Department: Spectroscopy

Location: Meriden

Salary: $60K to $70K

ESSENTIAL DUTIES:

  • Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of hardware and software, using established testing procedures and training to ensure proper function of system(s).   
  • Provide familiarization to the customer on system hardware/software and its basic modes of operation.
  • Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. 
  • Work closely with Technical Support  and Engineering to locate and correct system faults.
  • Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed.
  • Provide professional representation of the Company in all dealings with customer, creating a positive experience for the customer.

 

Job Requirements

ESSENTIAL REQUIREMENTS:

  • Knowledge and proficiency of products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
  • Experience using Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
  • Database management experience using SQL Server, Crystal Reports and/or Access.
  • Nuclear Physics and Radiation Principles knowledge and experience
  • Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • 1-3 years in a technical/customer service position.  Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
  • A.S. or B.S. degree in Electronics, Nuclear Engineering or equivalent preferred but not required.  Some technical schooling along with 4+ years related technical experience may be substituted.

 

Company benefits available immediately upon hire!

Apply now for immediate consideration!

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