New job opening in Rocky Hill with Westaff!
Ongoing Temporary job- to possible perm.
Pay rate: $16/hr
Hours: Must be flexible between 8am and 6:30pm, as schedules vary
40 hours per week, M-F
- Enters a high volume of data quickly and accurately into proprietary software/operating platform.
- Answers and directs incoming callers on the main Customer Service telephone line.
- Assists incoming callers with basic support – escalates complex issues to management.
- Communicates with prospective customers by providing price quotes, scheduling and booking shipments.
- Communicates with Operations & suppliers to ensure scheduling compliance.
- Provides overall support to the Customer Service team and other departments as required
- Will be cross trained in various tasks
- Possibility of becoming a permanent position based on performance and business needs