Immediate E commerce Internet Sales / Customer Service Representative role!!!
This is a fast-growing, innovative, nationwide online market place for "less-than-perfect-cars." We have been in business since 2007 and helped hundreds of thousands of car sellers to monetize their vehicles.
They're looking for self-driven, enthusiastic, and positive individuals to join our customer success team at our corporate office in Miami Lakes, FL.
Hours: M – Th 9am -6pm (Friday 9am-4pm) and rotating Saturdays 10am – 2pm
They provide pride on awesome experience to their clients, so bring your knowledge, skills, and can-do spirit to become a part of our extended family!
- Interact via Phone/Email/Chat/Text Messages with car sellers
- Provide excellent process support to our clients and partners to ensure their needs are met
- Troubleshoot communication gaps and inquiries.
- Resolve logistical challenges when assistance is needed to find support in locating a towing company.
- Convert Leads to Sales (Up-selling) or closing a deal on a potential customer
- Have an enthusiastic and upbeat attitude when communicating with the customers.
- At least 2 year of demonstrated customer service experience / Must show longevity and stability on work history.
- Excellent Verbal & Written communication skills
- Positive, Outgoing and Team-Player attitude
- Great Active Listening Skills
- Must pass in-house paid training period of 14 days