Customer Service Representative- Southington, CT

Southington, CT

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Description

Westaff has job openings in Southington, CT for Customer Service/Call Center Representatives! This includes cross selling! 

Interviews start next week!!!

WE ARE CURRENTLY HIRING FOR A START DATE IN JANUARY 2020.

PLEASE APPLY ONLY IF YOU HAVE A FLEXIBILITY/WILLINGNESS TO WORK ANY SHIFT AND AN ABILITY TO START IN JANUARY.

Must be able to work varying 8 hour shifts between 10 am and 11 pm, and some weekends!

These are TEMP TO PERM positions, paying $16/hour!

Job description of the Customer Service Rep:

Handling over the phone interactions with the goal of providing exceptional service to consumer and business customers.

Deepening customer relationships through cross selling and new Consumer or Business acquisition utilizing a needs-based selling approach.

Facilitate problem resolution, provide complete and accurate information, identify cross sell opportunities.

Deliver service through additional channels such as email and live chat.

Job Requirements

Requirements:

Education: High school Diploma/GED, College degree preferred 

*** Recent College Grads are encouraged to apply in addition to applicants with experience! 

Experience:

Bilingual, Spanish speaking a plus

2-4 years of customer service experience required

1 year minimum sales or telemarketing experience preferred

Call Center and/or Banking experience preferred

MUST be very personable and eager, with a Sales oriented personality!

ALL QUALIFIED CANDIDATES WILL HAVE THE FLEXIBILITY TO WORK VARIED SCHEDULES, A GREAT ATTITUDE, THE WILLINGNESS TO WORK IN A SALES ENVIRONMENT, SOLID COMPUTER KNOWLEDGE AND RELIABILITY!

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