Patient Access Specialist

Colchester, VT

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Description

Local health care facility is actively looking for customer service professionals to help provide support and information to patients. This is a great opportunity to join a dynamic team in an ever going medical organization. 

 

Job Description

 

PLEASE NOTE:  with per diem positions there are no guaranteed hours, but any hours worked would fall in the Monday through Friday 8 - 5 range.  Initial training period would be FULL TIME hours for 4-6 weeks.

 

The Patient Access Specialist answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. The Patient Access Specialist schedules and coordinates simple and complex patient appointments for respective clinics. Incumbent prioritizes patient problems and provides appropriate patient instructions. This position requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcome

Job Requirements

EDUCATION:

H.S. diploma or GED

 

EXPERIENCE:

  • Proven excellent customer service experience required. 
  • Must have at least one year of experience in a clinical and/or administrative setting,
  • preferably in primary care. 
  • Must be able to multi-task,
  • work independently
  • have solid organizational skills. 
  • Must have strong computer and data entry skills along with the ability to learn new computer programs.
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