2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.

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Admin Assistant

Indianapolis, IN

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Description

Admin Assistant

  • $13.00/hr

  • HR/Call Center support

  • Downtown location - parking provided

  • Indefinite length

Job Requirements

  • Track and approve (base on availability) vacation request submitted by the customer services reps.

  • Track and report out on the Attendance Line (call in, late arrivals, leaving early, etc.)

  • Monitor the customer service phone queues and escalating issue such as long wait times, long hold times, agents unavailable for long periods of time to leadership as needed.

  • Basic reports

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