Account Analyst

Farmington, CT

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Amazon Account Specialist

Job Type: Full-time

Salary: Based on experience ($45,000+) and potential commission.

Westaff is looking for an account specilaist to sit full time with a prominent  company that is a global market leader in the dietary supplement industry.  We’re looking for a dedicated individual to manage all aspects of our growing Amazon business.

Position Description for Amazon Account Specialist:

  • Manage both seller central and vendor central accounts.
  • Detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking
  • Troubleshoot all issues (stranded inventory, unfulfillable, de-listed items, shipment issues, etc.
  • Drive traffic and execute marketing campaigns (Sponsorship ads, lightning deals, EBC, etc) to increase revenue
  • Pull and scrub reports from marketplaces, translate findings into insights and actionable growth tactics
  • Grow a team and expand Amazon market reach to the EU, Canada, Japan, India, etc.
  • Monitor and analyze KPIs (visits, conversation rate, ROI, cost analysis, return rate, etc.)
  • Inventory planning: compare past and current sales trends to determine future inventory demand
  • Initially work with Amazon consultant, then assess need for them.
  • Uploading online content (Images, banners, video, key search teams, etc.) by product.
  • Assist in SEO strategies and initiatives by account ensuring sites are properly optimized for search engine success.
  • Promotions tracking and coordination: report as necessary account specific promotional plans in a timely and effective manner.
  • Communicate effectively both internally and externally to meet customer needs and expectations.
  • Proactively research online marketplace to ensure accuracy and delivery of our content, while continuously looking at ways to improve our brand position.
  • Keep up to date with news and changes within Amazon.
  • Attend amazon and other applicable events and meetings.
  • Assist or perform the same type of tasks on other similar platforms (Walmart,, Boxed,  Alibaba, etc).
  • Occasionally lift or maneuver up to 25lbs.
  • Other responsibilities as required.


Job Requirements

Experience Requirement for Amazon Account Specialist:

  • Bachelor’s Degree Marketing, Business, Economics or any other related field
  • 1-2 years Amazon Marketplace Experience
  • Proficient with Microsoft Office, Photoshop, InDesign (a plus)
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