Sales Engineer

HAMDEN, CT

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Description

Position Summary:

The Sales Engineer is responsible for selecting, quoting and troubleshooting all BPE and vendor products for both domestic and international sales channels. This role’s activities provide a direct source for our customer base and outside sales force to refer to for technical expertise and guidance for project & system design recommendations.

Essential Functions:

  • Generate quotes and cost estimates in a timely basis.
  • Maintain email correspondence with internal and external stakeholders.
  • Communicate effectively with design firms and end users (Engineered Specifications & Preliminary Design work).
  • Support customer inquiries by fielding calls while being a source of information and problem solving to customers.
  • Develop design alternatives when necessary and have the ability to clearly communicate the reasons for the design alternatives.
  • Problem-solve engineered solutions within a variety of constraints (budget/cost, available resources/utilities, space/footprint, time, etc.).
  • Prioritize and multitask during high volume periods and maintaining customer patience
  • Continuously communicate with the team to resolve customer needs and proactively manage workload.
  • Propose final buy and competitive pricing to customers.

 

Job Requirements

  • Leadership
  • Problem Solving
  • Logical thinking
  • Multi-tasking
  • Time management
  • Presentation Skills
  • Technical Capacity
  • Excellent Written and Verbal Communication
  • Self-starter
  • Organization
  • Team- oriented
  • Strong public relations skillset
  • Desire and aptitude to grow skillset and increase knowledge

 

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