Customer Service Rep

Boca Raton, FL

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Government Institution in Boca Raton is seeking for a Customer Service Rep!


  • Mails utility bills

  • Researches high bills and ensures billing is correct

  • Follows up on delinquent accounts; - Mails public safety false bills, researches unusual bills

  • Writes work orders to re-check meters and cut-off for customers who are moving.


  • General knowledge of bookkeeping terminology, methods, procedures, and equipment

  • General knowledge of utility service connection and termination procedures, billing, collecting, and adjustments

  • Ability to pass clerical examination at time of application

  • Ability to establish and maintain effective working relationships with citizens and customers 

  • General knowledge of overall City services, knowledge of passport requirements.


Job Requirements

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