Customer Service Representative

Topeka, KS

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Description

Westaff is now hiring for Customer Service Representatives to work for one of the largest employers in Topeka!
As a CSR, you will provide the highest level of customer service to state assistance applicants over the phone. 

Job Duties include:

  • Take inbound calls from state assistance applicants
  • Gather missing income information to complete process
  • Research member information and review data to ensure accuracy
  • Determine eligibility for medical benefits
  • Register applications in state Medicaid system
  • Utilize multiple computer programs
  • Multi-task, ie type and talk at the same time

$12 per hour to start - Room for growth - Temp-to-hire opportunity!
Your schedule will be between the hours of operation: 7 am - 7 pm Monday-Friday (occasional overtime on Saturdays)
Full time (40 hours per week)

Apply today! 

Job Requirements

Our ideal candidates possess the following: 

  • Strong attention to detail
  • Excellent ability to multi-task
  • Data entry and typing skills
  • Professional and considerate communication
  • Regular and predictable attendance patterns
  • Prior office experience preferred, not required
  • Proof of education completion (minimum HS diploma/GED)

Why work for Westaff?

  • Weekly Pay - every Friday via Direct Deposit or Comdata
  • Health Insurance available
  • Weekly and monthly Employee Recognition (gift cards, lunches, etc)
  • Free online courses via PennFoster and Better WorkLife Academy
  • Onsite support from Westaff representative - We care about your success! 
Apply Now