Job Opening: Medical Equipment Driver & Customer Service Representative (Helena, MT)
Description
Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Helena, MT with compassion and reliability!
Schedule: M-F, 8am-5pm, on call every 2 weeks
Term: Temporary with potential for going permanent
Pay: $18.50 – 20.50/hour DOE
Notes:
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NOT a VA location
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Expected distance to cover when traveling to patients: Longest route is Hour and Half from the location.
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Company Vehicle is provided
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Hour lunch
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OnCall: is every other week split and its goes from Monday to Sunday
What You Will Do:
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Adheres to company policies and procedures in regards to using personnel protective safety equipment
- Assists with updating respiratory grid
- Available for on-call assignments as needed
- Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
- Coordinates verification of Medicare, Medicaid, and private insurance coverage information
- Delivers, sets up and maintains equipment at the delivery address using company vehicle
- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
- Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
- Maintains assigned company vehicle in a clean and safe working condition
- Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing
- tickets, assembling charts and processing paperwork
- Prepares CMNs/SOPs for Sales Reps and documents on tracking log
- Prepares complete and accurate files for Billing Department
- Prepares tickets for daily routes
- Provides service for walk-in patients
- Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery
What You Will Bring:
Qualifications
- Successful applicant(s) will be subject to:
- Drug Testing
- Intensive Background Check
- Driving History Review
- Applicants must posses valid driver’s license in state of residence
Education and/or Experience
- High school diploma or GED equivalent, required
- Experience with medical equipment, preferred
- One year of related work experience, preferred
- Medical terminology, preferred
Skills and Competencies
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Accurately perform simple mathematical calculation
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Maintain confidentiality, discretion and caution when handling sensitive information
- Work independently and as part of a team
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
- Mechanically inclined for the repair and troubleshooting of equipment
- Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
- Understands use of all applicable home respiratory equipment and supplies
Physical Demands
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of patient equipment
- Requires contact with patients and equipment with potential exposure to contagious pathogens
- Requires driving a company vehicle for the majority of the workday
- Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy
- Medical Evaluation and Fit Testing Compliance in a timely manner
- Annual Recertification
- Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
Veterans & Military encouraged to apply!
Bring smiles and medical gear—apply today with Westaff!