Job Opening: Medical Equipment Driver & Customer Service Representative (Rock Springs, WY)

Medical Equipment Driver & Customer Service Representative (Rock Springs, WY)

Rock Springs, WY

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Description

Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Rock Springs, WY with compassion and reliability!

 

Schedule: M-F, 8am-5pm, on call every 3-4 weeks

Term: Permanent, Full-Time

Pay: $18.50 – 21.50/hour DOE

 

Notes:

  • This is a VA location

  • This role will be expected to cover 100 miles when traveling to patients or sales territory

  • Company Vehicle is provided

  • Use of a personal vehicle may be required for deliveries, all miles driven for company purposes will be eligible mileage reimbursement

 

What You Will Do:

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Adheres to company policies and procedures in regards to using personnel protective safety equipment

  • Assists with updating respiratory grid

  • Available for on-call assignments as needed

  • Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.

  • Coordinates verification of Medicare, Medicaid, and private insurance coverage information

  • Delivers, sets up and maintains equipment at the delivery address using company vehicle

  • Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations

  • Educates the patient and/or caregiver on the safe use and maintenance of the delivered items

  • Maintains assigned company vehicle in a clean and safe working condition

  • Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing

  • tickets, assembling charts and processing paperwork

  • Prepares CMNs/SOPs for Sales Reps and documents on tracking log

  • Prepares complete and accurate files for Billing Department

  • Prepares tickets for daily routes

  • Provides service for walk-in patients

  • Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery

 

 

What You Will Bring:

 

Qualifications

  • Successful applicant(s) will be subject to:

    • Drug Testing

    • Background Check
    • Driving History Review

  • Applicants must posses valid driver’s license in state of residence

 

Education and/or Experience

  • High school diploma or GED equivalent, required

  • Experience with medical equipment, preferred

  • One year of related work experience, preferred

  • Medical terminology, preferred

 

Skills and Competencies

  • Accurately perform simple mathematical calculation

  • Maintain confidentiality, discretion and caution when handling sensitive information

  • Work independently and as part of a team

  • Microsoft applications; Outlook, Word and Excel

  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

  • Mechanically inclined for the repair and troubleshooting of equipment

  • Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo

  • Understands use of all applicable home respiratory equipment and supplies

 

Physical Demands

  • Lift and carry office equipment at times

  • Requires sitting, walking, standing, talking and listening

  • Requires close vision to small print on computer and/or tablet and paperwork

  • Requires lifting (minimum of 65 pounds) and transporting of patient equipment

  • Requires contact with patients and equipment with potential exposure to contagious pathogens

  • Requires driving a company vehicle for the majority of the workday

  • Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy

    • Medical Evaluation and Fit Testing Compliance in a timely manner 

    • Annual Recertification 

    • Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

 

Veterans & Military encouraged to apply!

 

Bring smiles and medical gear—apply today with Westaff!

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