Job Opening: Medical Equipment Driver & Customer Service Representative (Rock Springs, WY)
Medical Equipment Driver & Customer Service Representative (Rock Springs, WY)
Rock Springs, WY
Description
Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Rock Springs, WY with compassion and reliability!
Schedule: M-F, 8am-5pm, on call every 3-4 weeks
Term: Permanent, Full-Time
Pay: $18.50 – 21.50/hour DOE
Notes:
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This is a VA location
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This role will be expected to cover 100 miles when traveling to patients or sales territory
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Company Vehicle is provided
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Use of a personal vehicle may be required for deliveries, all miles driven for company purposes will be eligible mileage reimbursement
What You Will Do:
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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Adheres to company policies and procedures in regards to using personnel protective safety equipment
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Assists with updating respiratory grid
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Available for on-call assignments as needed
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Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
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Coordinates verification of Medicare, Medicaid, and private insurance coverage information
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Delivers, sets up and maintains equipment at the delivery address using company vehicle
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Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
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Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
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Maintains assigned company vehicle in a clean and safe working condition
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Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing
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tickets, assembling charts and processing paperwork
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Prepares CMNs/SOPs for Sales Reps and documents on tracking log
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Prepares complete and accurate files for Billing Department
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Prepares tickets for daily routes
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Provides service for walk-in patients
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Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery
What You Will Bring:
Qualifications
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Successful applicant(s) will be subject to:
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Drug Testing
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Background Check
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Driving History Review
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Applicants must posses valid driver’s license in state of residence
Education and/or Experience
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High school diploma or GED equivalent, required
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Experience with medical equipment, preferred
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One year of related work experience, preferred
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Medical terminology, preferred
Skills and Competencies
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Accurately perform simple mathematical calculation
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Maintain confidentiality, discretion and caution when handling sensitive information
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Work independently and as part of a team
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Microsoft applications; Outlook, Word and Excel
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Office equipment; fax machine, copier, printer, phone and computer and/or tablet
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Mechanically inclined for the repair and troubleshooting of equipment
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Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
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Understands use of all applicable home respiratory equipment and supplies
Physical Demands
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Lift and carry office equipment at times
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Requires sitting, walking, standing, talking and listening
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Requires close vision to small print on computer and/or tablet and paperwork
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Requires lifting (minimum of 65 pounds) and transporting of patient equipment
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Requires contact with patients and equipment with potential exposure to contagious pathogens
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Requires driving a company vehicle for the majority of the workday
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Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy
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Medical Evaluation and Fit Testing Compliance in a timely manner
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Annual Recertification
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Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
Veterans & Military encouraged to apply!
Bring smiles and medical gear—apply today with Westaff!