Job Opening: Information & Assistance Coordinator
Westaff is looking for an Information & Assistance Coordinator in Colchester, Vermont.
Pay: $22 per hour. It is not benefit eligible.
Shift: Full time, M-F, 8:30a-4:30p
Duration: Through the end of January
Training will be provided
***Please not this role is very customer service based***
Information & Assistance Coordinator duties:
Primary focus is returning calls and following up with clients who’ve left messages related to Medicare Open Enrollment.
Evaluate appropriate recourse option
Provide accurate access to community recourse
Provide direct advocacy services to clients as necessary
May appropriate referrals to care and services Coordinators.
Respond to requests in a timely manner.
• Microsoft Office Suite
• Copiers, printers, fax machines
• Multiline phones and voice-mail system
• Basic Computer usage and other general office equipment