Kansas University
Medical Center Parking Attendant
is the "Angel
in the Booth."
Nazarine Edwards of Olathe, Kansas,
has been a parking booth cashier for the Kansas University
Medical Center in Kansas City, Kansas, for two and a
half years. The single mother of four, who was nominated
by the hospital for the award, stood out as one of Westaff's
"best of the best," for her exceptional work
ethic and unique approach to her job.
Westaff's Best is an annual awards
program for outstanding temporary employees from one
of the country's premier staffing and employment companies.
"Nazarine knows who has come
to the hospital for radiation, who has come to have
a baby, or who has lost a loved one," said Greg
Sulentic, Westaff's Regional Manager for the Plains
Region. "She has customers' thank you cards all
over her 6'x 8' booth, and the hospital gets two to
three calls every month as well as letters about her."
Westaff client Avis Moore (Edwards'
hospital supervisor), called Edwards an "angel
in the booth." Moore recounted how one customer,
whose son was in the hospital, wrote Moore to say that
whenever she was depressed about her son's illness she
felt like talking with Edwards rather than with a social
worker. "But not only is she outstanding in terms
of her relationships with customers, she is also just
a great worker I'm ecstatic for her, but I'm
not surprised she won this honor," Moore said.
The national award is being announced
in anticipation of National Staffing Employee Week,
October 21-27, a nationwide campaign by the American
Staffing Association, which honors America's temporary
employees.
Edwards was chosen by Westaff from
among 15 regional awardees and 74 branch awardees from
around the country. She will receive a weekend trip
for two to San Francisco, a Certificate of Recognition
from Westaff, and numerous other gifts.
"I believe you give to people
what you want for yourself," Edwards said about
her approach to her eight-hour shifts. "Most of
the time, you know that people coming from the hospital
are going through something really bad, so I try to
give them some kindness before they leave. I may be
the last person they see until they get home. That's
why I smile and say, 'God bless you.'"
On occasion, Edwards, who is African-American,
has run into prejudice or rudeness from drivers exiting
her lot, but generally her biggest challenge is people
crowding into her line to have a quick, friendly chat.
Edwards manages to talk to each while still keeping
the line going: "We share little, personal moments,"
she said. "The time I do get with each person is
wonderful."
Westaff's awards program helps give
outstanding temporary workers the recognition they deserve,
said Westaff President and CEO Dwight Pedersen: "Westaff
is pleased to acknowledge and thank Nazarine for being
such an exceptional employee and person. We are proud
to have her as part of our organization. She is an outstanding
example of how our employees make a real, positive difference
to our customers and to the community."
Westaff, with headquarters in Walnut
Creek, CA, provides staffing business solutions for
more than 20,000 clients, and employment and training
to 175,000 temporary and Permanent Placement employees annually
in the areas of administration, call centers and light
industry.
Westaff has 310 offices throughout
the United States, the United Kingdom, Australia, New
Zealand, Norway and Denmark, and achieved fiscal 2001
revenues of more than $580 million. For more information
about Westaff, please visit our Web site at www.westaff.com.